Website Directorate of Science, Technology and Innovation


The IT Support Officer maintains the computer networks of all types of organisations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical issues as they arise.


  • Installing and configuring computer hardware, software, systems, networks, network equipment, printers, servers and scanners
  • Monitoring and maintaining computer systems and networks.
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or remotely)
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary
  • Testing new technology
  • Possibly¬†training junior staff
  • Any other responsibility assigned by your supervisor.

Qualifications and Experience

  • Associate degree in Computer Science or Information Technology/Systems or Management Information Systems (MIS) or 1 -3 years equivalent in working experience.
  • Experience working with Windows 10, ubiquiti networks, Cisco WebEx, Mac OS, Linux, ¬†Microsoft Office 365, Android and IOS.
  • An excellent problem solver with strong analytical skills
  • The candidate will be a highly motivated, self-starting.
  • Experience working in a fast paced and rapidly changing environment.
  • Ability to successfully work in a team environment.
  • Willingness to learn new technologies.
  • Perform tasks within predefined guidelines and procedures as assigned by manager or project team.


To apply please, Email your Cover Letter and CV to

To apply for this job email your details to

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