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December 2019

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Sierra Leone designs online portal to take long wait out of teacher recruitment

A new teacher recruitment portal developed at the Directorate of Science, Technology, and Innovation (DSTI) will make it easier and faster for education administrators to hire teachers, and allocate teachers to classrooms. The Teacher Application, Approval, and Allocation Portal (TAAAP) upgrades Sierra Leone’s paper-based teacher recruitment processes, including application, approval, and allocation system.

“We created this digital one-stop-shop Teacher Application, Approval, and Allocation Portal (TAAAP) to help streamline how schools receive the teaching staff they need,” said Dr. Moinina David Sengeh, Chief Innovation Officer.

The portal decentralizes the teacher recruitment process giving teachers and administrators access to resources for professional development, grant information, school data, and education best practice research and the latest education policies developed by the government of Sierra Leone. It also limits clerical or eligibility errors in the application process which often can be hard to detect thereby improving efficiency.

“Before, if you wanted to hire teachers, each application needed to be reviewed and signed manually by several people. A physical paper application had to be moved across the country between three different agencies. Five copies of each application were signed by both the Minister and Chair of the Teaching Service Commission. This process can often take more than six months. Many applications have been destroyed and lost in past years, leaving thousands of applicants waiting in vain for decisions that will never come,” said Dr. Sengeh.

With TAAAP, teachers can find and apply for jobs online, they can track the status of their applications, and the school administrators can see where there is a need for more teachers and make the necessary allocations. School administrators can post public job openings for all to apply to, and once reviewed and authorized, the Teaching Service Commission (TSC) can then approve the prospective hires automatically linking the records to other systems of the Ministry and TSC. Each listing is live for at least one month, and schools receive all approved hires for final selection.

The Ministry of Basic and SeniorSecondary Education and the Teaching Service Commission will adopt the portal in the implementation of Sierra Leone’s flagship Free Quality School Education Program over the next five years. Since 2018 the government of Sierra Leone has committed 21% of its annual budget to education spending to bolster human capital development. President Bio launched the National Innovation and Digital Strategy (NIDS) in November – a promise to leave no citizen behind, and a commitment to use digitization to improve the delivery of goods and services to citizens. The portal ensures that no prospective teacher applicant is left out of the recruitment process.

Citlali Trigos-Raczkowski demos TAAAP at State House – Freetown – December 2019

“We’re trying to increase transparency. Anyone that saw an application will be able to track its movement from one agency to the next. They can see who reviewed the application and who approved it. Applicants will also be able to see where their applications are at all times, whose dashboard it’s on, who has reviewed it already, and they can see when they’re going to get a response,” says Citlali Trigos-Raczkowski.

Trigos-Raczkowski, an MIT graduate with degrees in Mathematics and Computer Science, led the creation of the portal with other staff at DSTI and the Teaching Service Commission. Trigos-Raczkowski is a full-stack developer, interested in the intersection of social good and technology. As an intern at the Human Capital Development Incubator at DSTI, she worked with the team to develop the portal making it easier for citizens and decision-makers to track otherwise cumbersome recruitment processes.

“Each application leaves a digital footprint, and the portal shortens the process of teacher recruitment,” says Trigos-Raczkowski.

The portal allows for on-the-go tracking for everyone involved, high-scale authorization and authentication, and mobile-first access.

“There is a lot of back and forth and paperwork that takes up much of our time. Imagine having to sign 5000 applications from 5000 applicants each application with a total of five forms, making it 5000 times five; it’s just too much. But now, with this portal, we can take action to improve recruitment with the click of a button,” said Sorie I. Turay, Secretary, Teaching Service Commission.

Staff at Teaching Service Commission and MBSSE are testing the portal which will be made live to the public in 2020.

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